System 09 · Warm Homes Plan area-based delivery begins 2027/28

Hearth

Retrofit outcome accountability

£15bn to upgrade five million homes, and no public record of which properties got funded, by which scheme, at what cost, or whether it worked. 65,000 households found out the hard way.

Climate & energyHousingPublic money

The problem

The Warm Homes Plan commits £15bn to upgrade up to 5 million homes and lift up to 1 million families out of fuel poverty by 2030. The private rented sector must reach EPC band C by October 2030. Area-based delivery begins in 2027/28, tied to local energy plans.

There is no unified eligibility framework behind it. Households are reached through separate scheme-specific routes, and ECO Flex still depends on individual councils issuing their own declarations — producing roughly three hundred inconsistent eligibility regimes for a single national objective.

The targeting data is weaker than it looks. Energy Performance Certificates only cover properties transacted since 2008, so a large share of the housing stock has no certificate at all; scores are modelled rather than measured; and certificates last ten years, so many are stale. Nobody can currently target the un-certificated half of the stock.

The absence of outcome verification has already produced a scandal. Around 65,000 households received solid wall insulation under recent schemes; 39 businesses were suspended and Ofgem was ordered to check every installation and write to all affected households. Defects included missing ventilation and exposed insulation. That failure surfaced through complaints, not data — because nothing checks whether an installed measure produced the predicted saving. Government has since said the scheme responsible was "the source of the majority of poor-quality installations."

The plan has a budget and no data plan. Searching the published Warm Homes Plan for data sharing, data matching, DWP, HMRC and Digital Economy Act returns zero hits in every case. Its only targeting commitment is hedged as a "potential opportunity", with no legal gateway named, no timeline and no funding line.

Worse, the legal plumbing points at the wrong actor. The data-sharing gateway that makes household-level targeting lawful was built to push government data to energy suppliers, so they could deliver supplier obligations. Those obligations are being abolished — one scheme ended in March 2026, the other ends 31 December 2026, with no successor. Delivery moves to local authorities and a new agency, and local authorities have no equivalent route to benefits data. The current eligibility checker is a self-service funnel relying on self-declared income, which government concedes "will sometimes tell users they are ineligible when they are eligible."

And the evidence base is fracturing beneath all of it. Certificates lost their primary key in March 2026 — government states plainly that "it is not possible to link certificate numbers to the former LMK_KEY" — the headline rating is replaced by four separate metrics from the second half of 2027, and the underlying calculation engine is being replaced too. Three discontinuities in a single programme.

Meanwhile 2.7 million households in England are in fuel poverty, the aggregate gap is £1.11bn, and cold and damp housing costs the NHS an estimated £900m a year.

£15bn
Warm Homes Plan investment to 2030
5 million
Homes to be upgraded — requiring knowing which ones
65,000
Households with solid wall insulation now requiring inspection after quality failures
2.7m
Households in fuel poverty in England

The system

Hearth is deliberately not a targeting tool. Targeting requires household income and benefits data that cannot lawfully be published, so it belongs to councils and scheme administrators who hold it — and commercial products already serve them, at £20,000 to £80,000 a year. Building a public rival to those would duplicate a served market and run into a legal wall.

What nobody does is hold the programme to account for its outcomes. Hearth tracks post-installation certificate re-lodgement against the uplift each measure predicted, by measure type, by scheme and by installer. Underperformance surfaces as a signal within months rather than as a scandal after 65,000 installations.

It publishes the spend-to-outcome record: which areas received investment under which scheme, at what cost per property, and what measured improvement followed. That is the record a public accounts committee needs and cannot currently obtain, and it exists nowhere for a £15bn programme.

It also fills a genuine data gap that helps everyone including the commercial tools — imputing energy performance for the substantial share of stock with no certificate, published openly with explicit uncertainty. Properties that have not been sold since 2008 are currently invisible to every scheme, which means the programme systematically misses homes for reasons that have nothing to do with need.

Throughout, modelled and measured values are flagged distinctly. A system that hides the weakness of its own inputs is how £15bn gets spent on the wrong houses and reported as a success.


Data foundation

Every dataset below is open, or its access constraint is stated

DatasetPublisherWhat it provides
EPC Open DataMHCLGBulk download and API. Partial stock coverage, modelled scores, ten-year validity — limitations Hearth models rather than ignores.
Indices of Deprivation 2025MHCLGPublished October 2025. Most existing retrofit targeting still runs on the 2019 indices.
Sub-regional fuel povertyDESNZSmall-area fuel poverty estimates — the key targeting layer, openly published.
Council tax base and bandsMHCLG / VOAProxy for property size and value where certificate data is absent.
Census 2021 housingONSTenure, occupancy, heating type and household composition.
UPRN / OS Open UPRNOrdnance SurveyFree property identifier for linking across all of the above.
Local Area Energy PlansCombined authoritiesThe delivery geography for area-based rollout from 2027/28.

Capabilities

01
National priority score
One auditable ranking at property level, replacing inconsistent local eligibility declarations.
02
Certificate imputation
Modelled performance for un-certificated stock, with published uncertainty — reaching properties currently invisible to every scheme.
03
Outcome verification
Post-install re-lodgement tracked against predicted uplift, by measure and installer.
04
Installer quality signal
Systematic underperformance surfaced early, from data rather than complaints.
05
Area-based planning
Street and neighbourhood-level targeting aligned to the 2027/28 delivery model and local energy plans.
06
Landlord compliance tracking
Progress toward the October 2030 private rented sector requirement, by area and portfolio.
07
Confidence flags
Modelled versus measured status shown on every property, so decisions are made with their uncertainty visible.

Benefits

For government

  • Gives DESNZ a defensible basis for allocating £15bn against a stated target of one million households, which requires identifying which households.
  • Supports Ofgem’s scheme administration and remediation with the outcome data that would have caught the insulation failures early.
  • Replaces three hundred inconsistent ECO Flex regimes with a single auditable framework, while preserving local override.
  • Provides the property-level evidence base the area-based delivery model needs before it starts in 2027/28.

For the public

  • Help reaches the coldest, poorest homes rather than the homes that happen to have a recent certificate.
  • Households are protected from botched installations by verification that operates continuously rather than after a scandal.
  • Lower bills and warmer homes, with measurable reductions in cold-related illness.

Delivery

Likely sponsor
DESNZ Warm Homes directorate, Ofgem, combined authorities, social landlords
Procurement route
DOS7 Lot 1, with DESNZ Warm Homes programme funding

Phasing

1
Data foundation
4 months
Property-level linkage of certificates, deprivation, fuel poverty and tenure at national scale.
2
Imputation model
5 months
Performance imputation for un-certificated stock, validated against held-out certificates.
3
Verification loop
4 months
Outcome tracking operational with a pilot scheme administrator.
4
Area-based rollout
9 months
Deployed with combined authorities ahead of the 2027/28 delivery model.

Risks & mitigations

Imputation error

Wrongly imputed performance means wrongly targeted spend. Published accuracy, conservative thresholds, and imputation never used alone to deny support.

Certificate coverage

The underlying gap is structural and Hearth mitigates rather than solves it. Coverage is stated openly on every output.

Privacy

Property-level energy and deprivation data is sensitive in combination. Public outputs are aggregated; property-level access is restricted to the delivery bodies with a lawful basis.


Sources

All sources checked in August 2026. Figures carry the reference period of their source, which may differ from publication date. Where a figure could not be verified against a primary source it is not used.